top of page

I

Terms and Conditions

Last updated: January 2026 Website: luxuryelectronics.co.uk Company: [Your Full Legal Business Name], registered in England and Wales, company number [Your Number], registered office [Your Address, London or elsewhere].

These Terms and Conditions govern your use of our website and purchases of goods from us. By placing an order, you agree to these terms.

1. Interpretation

  • "We", "us", "our" = the seller (luxuryelectronics.co.uk).

  • "You", "Buyer" = the customer.

  • "Goods" = electronic products sold on the site.

  • "Working Day" = Monday to Friday, excluding UK bank/public holidays.

2. Information About Us and Contact

[Insert your full business name, registered address, email, phone, VAT number if applicable]. We are a UK-based retailer specializing in luxury electronics.

3. Orders and Contract Formation

  • All orders are subject to acceptance by us. We may refuse or cancel orders (e.g., pricing errors, stock issues).

  • A contract forms when we send you an order confirmation email.

  • Prices include VAT where applicable. Delivery costs are shown at checkout.

4. Payment

  • Accepted methods: [list e.g., credit/debit cards, PayPal, etc.].

  • Full payment required at checkout. Title (ownership) passes only upon full payment and delivery.

5. Delivery / Shipping Policy

  • We aim to dispatch orders within [e.g., 1-2 working days] of confirmation (subject to stock and verification).

  • UK delivery: Goods are delivered within 3 working days of dispatch (standard tracked service).

  • EU delivery: Goods are delivered within 7 working days of dispatch (subject to customs clearance; additional duties/taxes may apply and are your responsibility).

  • Delivery times are estimates; we are not liable for delays caused by carriers, customs, or force majeure.

  • Risk passes to you upon delivery (or attempted delivery).

  • We use reputable couriers (e.g., DPD, UPS, Royal Mail Signed For). Tracking provided where available.

6. Inspection and Acceptance

Upon receipt, inspect goods immediately. Report any damage, defects, or discrepancies within [e.g., 48 hours] via email with photos. Luxury items must be handled with care; we may require proof of careful use for returns.

7. Returns, Refunds, and Cancellation (Cooling-Off Period)

Under Consumer Contracts Regulations 2013, you have a 14-day cooling-off period to cancel (starting the day after receipt of goods) for most purchases, unless:

  • The goods are bespoke/customized.

  • Sealed audio/visual/electronic recordings or software opened (hygiene/seal broken).

  • Luxury/high-value items with authentication seals broken (where applicable).

How to return:

  • Notify us in writing (email) within 14 days of receipt.

  • Return goods unused, in original packaging, with all accessories/tags intact, at your cost (unless faulty/damaged on arrival).

  • We recommend insured tracked return shipping.

  • Once received and inspected, if the item is confirmed to be in its original condition (no damage, marks, use beyond inspection, missing items), we will process a full refund (excluding original delivery costs) to your original payment method within 5 working days.

  • Partial refunds may apply if goods show signs of use or missing items.

  • Faulty/damaged goods: We cover return shipping and offer repair/replacement/refund per Consumer Rights Act.

8. Warranty and Liability

  • Goods carry manufacturer warranties (details provided with product).

  • We are liable only for foreseeable losses up to the purchase price. We exclude liability for indirect losses, business interruption, etc. (to the extent permitted by law).

  • Nothing affects your statutory rights.

9. Intellectual Property and Use of Site

  • All content (images, descriptions) is our property or licensed.

  • You may not copy/reproduce without permission.

10. Privacy and Data

We process personal data per our Privacy Policy [link to your separate Privacy Policy page – required under UK GDPR].

11. Governing Law and Disputes

These terms are governed by English law. Disputes subject to English courts (or alternative dispute resolution if applicable).

12. Changes to Terms

We may update these terms; continued use constitutes acceptance.

13. Entire Agreement

These terms (plus order confirmation) form the full agreement.

If you have questions, contact us at [your email/phone].

Recommended additions (add these sections for better protection/compliance):

  • Force Majeure clause.

  • Limitation on liability cap.

  • Age restriction (e.g., 18+ for certain purchases).

​

bottom of page